Privacy Policy
Effective Date: 24/6/2024
Reviewed: Anually
Muttnall Green Dog Field ("we", "our", "us") is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use, store, and protect your personal data — including data collected via CCTV.
1. Who We Are
Business Name: Muttnall Green Dog Field
ICO Registered
Contact: info@muttnallgreendogfield.com
2. What Personal Data We Collect
We may collect and process the following personal information:
Name, address, phone number, and email address
Payment and transaction details (if applicable)
CCTV footage of individuals on or near our premises
Communication records (e.g., emails, contact form submissions)
Any other information voluntarily provided by you
3. How We Collect Data
We collect your personal data when:
You contact or interact with us via phone, email, or in person
You purchase or enquire about our services
You visit our premises where CCTV is in operation
You use our website or online services (if applicable)
4. Why We Collect Your Data
We process your data for the following purposes:
To provide and manage services or products
To respond to enquiries and provide customer support
For safety and crime prevention (CCTV monitoring)
To comply with legal and regulatory obligations
For marketing and communications (if you opt in)
5. Lawful Bases for Processing
Our processing is based on:
Contract – to provide agreed services or products
Legal obligation – for record-keeping, tax, and regulatory duties
Legitimate interest – including use of CCTV for security purposes
Consent – for optional marketing communications (you can withdraw consent at any time)
6. CCTV Monitoring
CCTV is used at Muttnall Green Dog Field, Addis Lane to:
Deter and detect criminal activity
Ensure the safety of staff, customers, and visitors
Monitor security of premises
Signage is in place to inform individuals of CCTV recording. Footage is securely stored and retained for no longer than 30 days, unless required for investigation or legal proceedings. Access is limited to authorized personnel only.
7. Sharing Your Data
We may share your data with:
IT and system providers for secure data processing
Payment processors or banks (for transactions)
Law enforcement agencies (if legally required)
CCTV storage or monitoring service providers (if outsourced)
We do not sell or rent your data to third parties.
8. How Long We Keep Your Data
CCTV footage: Up to 30 days, unless needed for a specific incident
Customer records: Up to 6 years for tax, legal, or contractual reasons
Marketing data: Until you withdraw consent or unsubscribe
9. Your Rights
Under data protection laws, you have the right to:
Request access to your personal data
Request correction or erasure of your data
Object to or restrict processing
Withdraw consent (where applicable)
Lodge a complaint with the ICO: https://ico.org.uk/concerns
To exercise any of these rights, contact us at: info@muttnallgreendogfield.com
10. Data Security
We take appropriate technical and organizational measures to protect your data, including:
Secure storage systems
CCTV access controls
Staff data protection training
Encrypted devices and secure file transfer protocols
11. International Transfers
We do not currently transfer your personal data outside the UK. If that changes, appropriate safeguards will be put in place.
12. Cookies and Website Tracking (if applicable)
Our website may use cookies for performance and analytics. You can manage your cookie preferences in your browser or via our cookie banner (if present).
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available upon request.
Contact Us
If you have any questions or concerns about how we handle your personal data, please contact:
Email: info@muttnallgreendogfield.com